New ambulance standards for dispatch of an ambulance are being introduced. This should mean that the RIGHT asset is dispatched to the casualty. When calling the emergency service, you will now be asked…
Is the patient breathing?
Is the patient conscious?
Tell me what’s happened.
For life-threatening issues the ambulance will be dispatched immediately, but for other issues the controller will now have 4 minutes (previously 1 min) to decide what the best response will be… So, for example, next time a call is made for a patient who has had a stroke, an ambulance will be dispatched instead of a paramedic on a bike!
See the attached, which has some short video clips to see the new procedures: